Scale operations across locations without scaling headcount at the same rate.

Every acquisition brings new systems, new forms and new ways of working. Catalyst gives MSOs one intelligence layer that standardizes workflows across all of them.

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Use cases

Where MSOs put Catalyst to work

Standard workflows, applied consistently across practices that run on different systems.

USE CASE 01

Centralized intake across locations

Referrals and intake documents from every practice flow into one process, normalized regardless of which system or form they came from.

All sitesNormalizeValidateCentral queue

USE CASE 02

Shared revenue cycle operations

Claims issues, denials and missing documentation are classified the same way across locations and routed to the central RCM team.

Multiple RCMClassifyPrioritizeRCM team

USE CASE 03

Acquisition onboarding

When a new practice joins, Catalyst connects to its existing systems so standard workflows apply from the start, before any system migration.

New practiceConnectMapStandard flow

USE CASE 04

Provider credentialing support

Credentialing documents are collected, checked for expiry and completeness, and tracked so renewals are not missed.

DocumentsExtractCheck datesTrack

USE CASE 05

Cross-site reporting

Operational events from every location are captured as work happens, giving leaders one view of volumes, backlogs and bottlenecks.

EventsCaptureAggregateDashboard

USE CASE 06

Policy-driven routing

One set of rules decides who handles what, with local exceptions where needed, so work does not depend on each site's habits.

Work itemRulesDecideOwner

Why it fits a multi-site organization

One operating model across many systems

MSOs rarely have the luxury of one EHR or one billing platform. Catalyst standardizes the work itself, so growth does not mean re-inventing operations at every site.

Standard workflows across different EHR and PM systems
Central visibility into what is in flight and where it is stuck
Location-level permissions and governance
Faster onboarding of newly acquired practices

How we start

Prove it at one site, then scale

Map one workflow
We pick a single, high-volume workflow with your team and document how the work moves today.
Connect the systems
Catalyst connects to the systems that workflow already touches. Nothing is replaced.
Run with people in the loop
Agents handle the routine path while staff review exceptions and approvals.
Measure and expand
Track time saved and errors avoided, then extend to the next workflow.

Next step

Growing faster than your operations team?

Tell us how your locations work today. We will show you what a standardized workflow could look like.

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