Common questions
Before you reach out
What kinds of workflows does Catalyst handle?
Any process that requires information, a decision and an action: referral intake, prior authorization preparation, document processing, billing exceptions, denial follow-up, task routing and administrative work.
Do we need to change our EHR or billing system?
No. Catalyst connects to the systems you already use and acts inside them.
How does a project start?
We pick one high-volume workflow with your team, connect the systems it touches, run it with people reviewing exceptions, and measure the results before expanding.